Steam's New Refund Policy Has A Big Problem With Little Things

Recently, Valve announced a refund policy for its digital games marketplace, Steam. That in itself is, in many ways, revolutionary, and one of the most important pro-consumer steps taken by any video game company in recent memory. They may have gone through some sticky situations to arrive here, but it's a good place. In short, users can return any game they've bought for any reason, so long as they've owned it less than two weeks and played it less than two hours. As Jason Evangelho puts it, it lets users "test drive" essentially any game. If this goes even part of the way to pressuring developers to release finished products that people won't get bored with in two hours, it'll be a rousing success.